Customer Summary

I got a question from one of my consultants at Dynamics Innovations:

Why SOP Customer Returns does not affect Customer Summary Inquiry??

I checked this a dozen of times and wanted to say it does affect, but unfortunately I couldn’t! SOP returns does not affect customer balance inquiry:

Receivables management returns are included, but Sales Order Processing Returns are not, I reported this on Connect and waiting for reply, please vote guys to get this done!

Regards,
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Mohammad R. Daoud MVP - MCT
MCP, MCBMSP, MCTS, MCBMSS
+962 - 79 - 999 65 85
me@mohdaoud.com
www.mohdaoud.com