Sunday, February 1, 2015

Dynamics GP 2015 – Printing Arabic Text

If you are planning to upgrade to GP 2015 and currently having Arabic text in your database need to be printed using report writer, make sure NOT TO UPGRADE to GP 2015.

Normally for printing Arabic text in report writer, if your keyboard language was not set to Arabic, the text will be displayed as rubbish data, see below example:

In order to get this printed properly, we used to switch the keyboard language to Arabic and the text will back to normal as below:

However for GP 2015, the system will automatically switch the keyboard language to English upon the generation of the report, and unfortunately the same switch is occurred upon hitting the print button, therefore the Arabic text will never be printed in Arabic and customers will start nagging!

Hope that Microsoft could resolve this soon!


Mohammad R. Daoud MVP - MCT
+962 - 79 - 999 65 85


Skill Quotient said...

I think the things you covered through the post are quiet impressive, good job and great efforts. I found it very interesting and enjoyed reading all of it..
Microsoft Dynamics GP Training | Microsoft Dynamics CRM Training

Prakash said...


Did you hear anything from Microsoft about printing the arabic characters?


Mohammad R. Daoud said...

Yes they fixed this in the march fix, will be released within the upcoming week.

Prakash said...

Thanks.. MSFT released the hotfix...

HAfandi said...

Hi Mohammad,

I test this case in latest version Dynamics GP 2015 R2 (14.00.0817) and the issue still there, print out document will show Arabic text in rubbish way.

is there any workaround to solve this issue?


Hasan Afandi

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